Impact and Chaos:
Inside the Mind of a School Bus Driver 

A notable seventeen year member of the administrative staff at Lee University in Cleveland, Tennessee, where he leads a diverse and global “service- learning” program for college students. Mr. William Lamb insists that chaos is really the lack of order, not the lack of control. William believes that overcoming the control of chaos begins by responding to chaos instead of reacting to it; in a fight or flight reality, the best thing for us to do is step back and respond before we react. A notable seventeen year member of the administrative staff at Lee University in Cleveland, Tennessee, where he leads a diverse and global “service- learning” program for college students. Mr. William Lamb insists that chaos is really the lack of order, not the lack of control. William believes that overcoming the control of chaos begins by responding to chaos instead of reacting to it; in a fight or flight reality, the best thing for us to do is step back and respond before we react.